Application Support

Browse the Knowledgebase

The uEducateUs Knowledgebase replaces internal PDF help and is an easy way to find Frequently Asked Questions, tutorials and instructions to complete your tasks.

Knowledgebase

Request Callback

If you need to speak to someone, rather than raising a support ticket, then request a callback.

You will be called back by the requested person in a timely manner.

Request Callback

Technical Support

Raise a tech support ticket if you're experiencing issues with the uEducateUs system.

Raise Support Ticket

General Enquiry

Ask questions not related to sales and support here.

Make General Enquiry

Application Support

Raise a support ticket to get help using uEducateUs features.

Raise Help Ticket

Join TeamViewer Session

Click this button if asked to by Technical Support. They'll give you a session code which will allow them to connect to your computer

TeamViewer Session


Sales & Billing

Sales Support

Raise a sales support ticket to get answers to sales related questions.

Raise Sales Support Ticket

Billing Support

Get help with any billing enquiries.

Raise Billing Support Ticket

Request Free Trial

Contact Sales Support to request a free trial using your school data. It’s the best way to experience the system.

Free Trial


Feedback & Suggestions


Give feedback

Give feedback on the website or uEducateUs application. Let us know if you want a support team member to contact you.

Leave Feedback


Suggestion Box

Drop suggestions for the blog here. These can be anything from a subject you'd like to know more about, resources we could link to, or anything else you think would be useful.

Make a Suggestion